Cloud Staffing

Find your team

At Panalo, we support your success by providing complete call center support in a vibrant and professional environment.

We power your business success by providing complete packages with the state of the art call center technology and talented Philippine manpower and administrative services to manage and execute your inbound and outbound campaigns.

Why Choose Us?

It's easy

We can get you up and running in 5-10 business days. Our pricing is straightforward.

You’ll get the best people

We focus on hiring the top talent in the Philippines. We focus on people who are motivated and self-starters, and who can grow with you and your business.

We have experience

We know what’s required to setup a business using remote staffing. That’s why we’re trying to make the process easier for you.

We scale up fast

Whether you are trying to move from 5-person customer support team to 50-person, or if you’re trying to grow from one virtual assistant to a whole back office team, we have the processes and resources in place to help you do that.

The right services for your TEAM

Sales Team

Lead Generation
- Including finding the right contact information
Lead Qualification
Cold Calling and Appointment Setting
Customized Outbound Campaigns
- We will help you design and pitch a limited time campaign for your product and service
Telemarketing
Customized hiring or services as needed

Additional Services

Script writing
Call list clean up and scrubbing
Local and toll free numbers available

Customer Success

Customer surveys (web or phone)
Inbound and outbound customer support (phone, chat, or email)
Customer upsell
Website chat and email monitoring and response
Customized hiring or services as needed

Additional Services

Script writing
Local and toll free numbers available

Administrative Support

Real time and 24/7 appointment setting
- Includes reminders, rescheduling, and cancellation
Virtual receptionist (phone, chat, or email)
Customer collections
Customer order processing
Customized hiring or services as needed

Additional Services

Script writing
Local and toll free numbers available

All our services include:

Hardware, Software and Logistics

Workstation Equipment

PC equipment with Microsoft OS, monitor, keyboard and mouse

Predictive Dialer – 1 Dialer Server

Technical support, dialer CRM facility, recording and report access, inbound, outbound and chat capability

Facility Inclusions

Pantry and clinic with two doctors and nurses, air-conditioning, water and electricity, standby generator and redundancy servers

Support Services Inclusions

IT support, security and maintenance services

Internet Connectivity

Fiber Optic lease line, shared 50Mbps and backup

Recruitment

Recruitment Process

Candidate sourcing
Background check
Skills assessment testing
Scheduling of interview session
Initial or final interview

Development

Development Stages

Differential learning
Up-skill training
Performance analysis
One on one coaching

Cloud Staffing Services

... not just another call center

Find your team

Why Choose Us?

It's easy

You’ll get the best people

We have experience

We scale up fast

The right services for your TEAM

Sales Team

Additional Services

Customer Success

Additional Services

Administrative Support

Additional Services

All our services include:

Hardware, Software and Logistics

Workstation Equipment

Predictive Dialer – 1 Dialer Server

Facility Inclusions

Support Services Inclusions

Internet Connectivity

Recruitment

Recruitment Process

Development

Development Stages

Let's Get Started

Request a Quotation